Support Ticket Dashboard

Your central hub for creating tickets for different departments

Support Ticket Dashboard

Your central hub for creating tickets for different departments

The Admission Team handles enrollment, class transfers, school tours, tuition queries, application support, academic requirements, testing info, program details, student transfers, new student adaptation, and visa assistance.

Ticket for Admission

The Finance Team handles requests about payment methods, schedules, instalment options, invoice corrections, clarifications, refunds for unused services, and compensation for cancelled events or services.

Ticket for Finance

The Academic Department handles requests about student progress, grades, schedules, homework, exams, assessments, evaluation criteria, parent meetings, education plans, and complaints about the educational process.

Ticket for Academic

The Health & Safeguarding Department handles requests about medication use, chronic illness support, emergency plans, bullying prevention, disease control, hygiene, dietary needs, meal quality, incident alerts, and safety concerns.

Ticket for Health & Safety

The Extracurricular Activities (ECA) Coordinator handles requests about extra classes, sports sections, participation requirements, schedules, locations, and payment for activities.

Ticket for Extra Classes

The Projects and Events Coordinator handles parent inquiries about event details, registration, logistics, feedback, changes, cancellations, safety and general school events and activities questions.

Ticket for Events

The Marketing Manager manages school promotions, advertising, social media, branding, and events. It handles inquiries about public image, promotional materials, website updates, and attracting new families.

Ticket for Marketing

Got a tricky question?

Our specially trained assistant, Alyosha, will help you find the answer. You only need to use the magic words presented below so that he understands you.

Chat with "Alyosha"

And finally, a bunch of useful links for you.
All you have to do is right-click and select "Copy Link Address". Enjoy!